Frequently Asked Questions

FAQ

Have questions about working with Complexus Medical? Find answers to our most common questions below. Don't see what you're looking for? Contact us directly.

What types of medical devices does Complexus Medical manufacture?

We work with a broad range of medical devices including orthopedic implants, cardiovascular products, surgical instruments, diagnostic devices, and sterile disposables. If you have a specific product in mind, contact us to discuss feasibility.

Is Complexus Medical FDA registered?

Yes. Complexus Medical is FDA registered and operates under a quality management system that complies with 21 CFR Part 820 (FDA Quality System Regulation). We also maintain ISO 13485 certification.

Can you handle sterilization for my product?

Yes. We manage the entire sterilization coordination process, including selecting the appropriate method (EtO, gamma, E-beam), coordinating with accredited sterilization facilities, and supporting validation activities.

What is your minimum order quantity?

MOQs vary depending on the product complexity, packaging requirements, and materials involved. We work with customers on a project-by-project basis to find the right production volume for your needs.

How do you ensure quality control?

Our quality system includes incoming inspection, in-process controls, final inspection, and full lot traceability. We maintain device history records (DHRs) for all manufactured products and can provide certificates of conformance.

Where are your facilities located?

Our primary manufacturing facility is located in Plymouth, Indiana. This central US location provides excellent logistics access for customers across the country.

How do I get started with Complexus Medical?

The easiest way to get started is to contact us through our Contact page or call us directly. We'll schedule an initial consultation to review your product requirements, production volumes, and quality needs, then provide a proposal tailored to your project.

Do you offer supply chain management services?

Yes. We can manage your entire supply chain, from raw material sourcing and vendor qualification through finished goods warehousing and distribution. Our goal is to give you a true turnkey manufacturing partner.

Still Have Questions?

Our team is happy to answer any questions you have about our services and capabilities.

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