Committed To Quality

Complexus is committed to delivering high quality medical components. Our team goes to work every day with a drive to meet Customer expectations through carefully-designed programs ensuring statutory and regulatory compliance and adherence to International Standards. 

Our Quality Group strives to guarantee best practices in pursuit of excellence in Customer satisfaction. We have gone beyond the scope of the ISO9001 requirements and in the summer of 2009, we became certified to the ISO13485:2003 Standard and the ISO9001:2008 revision

Quality Assurance and Control Programs

Our comprehensive Quality Assurance and Control programs use the latest in inspection equipment and techniques. We work with our Customers and Suppliers to develop processes and controls using statistical techniques, process capability assessments, process validations (IQ, OQ, PQ) root cause analysis, Gage R&R, Control Plans, PFMEAS and mistake proofing.

Our Certified Supplier Status allows our product to ship directly to stock without any incoming inspection requirements. 

Customer Satisfaction 

The Quality program at Complexus is constantly evolving in order to better serve the Customer. Our employees work to improve Customer Satisfaction and accomplish on-time delivery and service through continual training and dedication.

If you have any questions about our Quality programs, please do not hesitate to contact our Quality Manager, Mark McIntosh.